Privacy Policy

Last Updated: September 24, 2026

1. Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and payment information when you place an order or contact us.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and links clicked.
• Device Information: Browser type, operating system, IP address, and device type for analytics and security purposes.
• Cookies: Small text files stored on your device to enhance your browsing experience and analyze site traffic.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and payment processing.
• Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
• Communication: To send you order confirmations, updates, and promotional materials (with your consent).
• Improvement: To analyze usage patterns and improve our website, products, and services.
• Legal Compliance: To comply with applicable laws and regulations.

3. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third parties who assist us with payment processing, shipping, analytics, and marketing.
• Legal Authorities: When required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Restriction: Request restriction of processing of your personal data.
• Portability: Request transfer of your data to another organization.
• Objection: Object to the processing of your data for marketing purposes.

To exercise any of these rights, please use the contact form below or email us at support@mellowzen.life.

6. Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more information, please see our Terms and Conditions.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please use the contact form below or reach out to us at:

Email: support@mellowzen.life